rec_25
(25) Whereas, according to the Commission recommendation of 30 March 1998 on the principles applicable to the bodies responsible for out-of-court settlement of consumer disputes OJ L 115, 17.4.1998, p. 31. , Member States can create bodies that ensure impartial and efficient handling of complaints in a national and cross-border context and which consumers can use as mediators;
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Source: EUR-Lex (Cellar) · retrieved 2026-09-25 · Text as consolidated on 2011-12-12; changes after this date are not shown.