Article 4

Transparency of charges 1. An institution shall make available to its customers in a readily comprehensible form, in writing, including, where appropriate, in accordance with national rules, by electronic means, prior information on the charges levied for cross-border payments and for payments effected within the Member State in which its establishment is located. Member States may stipulate that a statement warning consumers of the charges relating to the cross-border use of cheques must appear on cheque books. 2. Any modification of the charges shall be communicated in the same way as indicated in paragraph 1 in advance of the date of application. 3. Where institutions levy charges for exchanging currencies into and from euro, institutions shall provide their customers with: prior information on all the exchange charges which they propose to apply; and specific information on the various exchange charges which have been applied.

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Source: EUR-Lex (Cellar) · retrieved 2026-11-13 · Text as adopted (Official Journal); later amendments are not incorporated in this text.