Article 10

Directive 2002/92/EC of the European Parliament and of the Council of 9 December 2002 on insurance mediation · European Union

Complaints Member States shall ensure that procedures are set up which allow customers and other interested parties, especially consumer associations, to register complaints about insurance and reinsurance intermediaries. In all cases complaints shall receive replies.

← 3. · All articles · art_10__para →

Source: EUR-Lex (Cellar) · retrieved 2026-10-11 · Text as adopted (Official Journal); later amendments are not incorporated in this text.