lexiara

art_11__para_1__para

UCPD

It shall be for each Member State to decide which of these facilities shall be available and whether to enable the courts or administrative authorities to require prior recourse to other established means of dealing with complaints, including those referred to in Article 10. These facilities shall be available regardless of whether the consumers affected are in the territory of the Member State where the trader is located or in another Member State. It shall be for each Member State to decide:

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Source: EUR-Lex CELLAR · retrieved 2026-08-05 · Text as consolidated on 2022-05-28; changes after this date are not shown.