Article 11

Regulation (EC) No 1107/2006 of the European Parliament and of the Council of 5 July 2006 concerning the rights of disabled persons and persons with reduced mobility when travelling by air (Text with EEA relevance) · European Union

Air carriers and airport managing bodies shall: ensure that all their personnel, including those employed by any sub-contractor, providing direct assistance to disabled persons and persons with reduced mobility have knowledge of how to meet the needs of persons having various disabilities or mobility impairments; provide disability-equality and disability-awareness training to all their personnel working at the airport who deal directly with the travelling public; ensure that, upon recruitment, all new employees attend disability‐related training and that personnel receive refresher training courses when appropriate.

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Source: EUR-Lex (Cellar) · retrieved 2026-11-08 · Text as adopted (Official Journal); later amendments are not incorporated in this text.