art_43__para_6
6. An external service provider may be entrusted with the performance of one or more of the following tasks: providing general information on visa requirements and application forms; informing the applicant of the required supporting documents, on the basis of a checklist; collecting data and applications (including collection of biometric identifiers) and transmitting the application to the consulate; collecting the visa fee; managing the appointments for appearance in person at the consulate or at the external service provider; collecting the travel documents, including a refusal notification if applicable, from the consulate and returning them to the applicant.
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Source: EUR-Lex (Cellar) · retrieved 2026-11-14 · Text as adopted (Official Journal); later amendments are not incorporated in this text.