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(b) Assistance on board

Assistance and arrangements necessary to enable disabled persons and persons with reduced mobility to: be provided with essential information on a journey in accessible formats subject to request made by the passenger, board/alight during pauses in a journey, if there are personnel other than the driver on board.

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Source: EUR-Lex (Cellar) · retrieved 2026-11-09 · Text as adopted (Official Journal); later amendments are not incorporated in this text.