anx_I__cpt_1__cpt_6__cpt_3__cpt_6__text_2
Taking advantage of the possibilities offered by web and social technologies, and consumer behaviour, including that of vulnerable consumers such as persons with disabilities and behavioural changes, will be studied in open innovation platforms such as living labs and large-scale demonstrators for service innovation as well as through panel surveys, while ensuring privacy.
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Source: EUR-Lex (Cellar) · retrieved 2026-11-04 · Text as adopted (Official Journal); later amendments are not incorporated in this text.