Article 11

Member States shall ensure that obliged entities apply customer due diligence measures in the following circumstances: when establishing a business relationship; when carrying out an occasional transaction that: amounts to EUR 15000 or more, whether that transaction is carried out in a single operation or in several operations which appear to be linked; or constitutes a transfer of funds, as defined in point (9) of Article 3 of Regulation (EU) 2015/847 of the European Parliament and of the Council Regulation (EU) 2015/847 of the European Parliament and of the Council of 20 May 2015 on information accompanying transfers of funds and repealing Regulation (EC) No 1781/2006 (see page 1 of this Official Journal). , exceeding EUR 1000; in the case of persons trading in goods, when carrying out occasional transactions in cash amounting to EUR 10000 or more, whether the transaction is carried out in a single operation or in several operations which appear to be linked; for providers of gambling services, upon the collection of winnings, the wagering of a stake, or both, when carrying out transactions amounting to EUR 2000 or more, whether the transaction is carried out in a single operation or in several operations which appear to be linked; when there is a suspicion of money laundering or terrorist financing, regardless of any derogation, exemption or threshold; when there are doubts about the veracity or adequacy of previously obtained customer identification data.

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Source: EUR-Lex (Cellar) · retrieved 2026-09-25 · Text as adopted (Official Journal); later amendments are not incorporated in this text.