lexiara

1. Services not provided ‘at a distance’

Services provided in the physical presence of the provider and the recipient, even if they involve the use of electronic devices: medical examinations or treatment at a doctor's surgery using electronic equipment where the patient is physically present; consultation of an electronic catalogue in a shop with the customer on site; plane ticket reservation at a travel agency in the physical presence of the customer by means of a network of computers; electronic games made available in a video arcade where the customer is physically present.

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Source: EUR-Lex (Cellar) · retrieved 2026-10-28 · Text as adopted (Official Journal); later amendments are not incorporated in this text.