4.
Directive (EU) 2016/97 of the European Parliament and of the Council of 20 January 2016 on insurance distribution (recast)Text with EEA relevance · European Union
The information referred to in Articles 18, 19, 20 and 29 may be provided using a durable medium other than paper if the following conditions are met: the use of the durable medium is appropriate in the context of the business conducted between the insurance distributor and the customer; and the customer has been given the choice between information on paper and on a durable medium, and has chosen the latter medium.
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Source: EUR-Lex (Cellar) · retrieved 2026-10-28 · Text as adopted (Official Journal); later amendments are not incorporated in this text.