3.

The comparison tool referred to in paragraph 2 shall: be operationally independent from the providers of such services, thereby ensuring that those providers are given equal treatment in search results; clearly disclose the owners and operators of the comparison tool; set out clear and objective criteria on which the comparison is to be based; use plain and unambiguous language; provide accurate and up-to-date information and state the time of the last update; be open to any provider of internet access services or publicly available interpersonal communications services making available the relevant information, and include a broad range of offers covering a significant part of the market and, where the information presented is not a complete overview of the market, a clear statement to that effect, before displaying results; provide an effective procedure to report incorrect information; include the possibility to compare prices, tariffs and quality of service performance between offers available to consumers and, if required by Member States, between those offers and the standard offers publicly available to other end-users. Comparison tools fulfilling the requirements in points (a) to (h) shall, upon request by the provider of the tool, be certified by competent authorities in coordination, where relevant, with national regulatory authorities. Third parties shall have a right to use, free of charge and in open data formats, the information published by providers of internet access services or publicly available interpersonal communications services, for the purposes of making available such independent comparison tools.

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Source: EUR-Lex (Cellar) · retrieved 2026-10-28 · Text as adopted (Official Journal); later amendments are not incorporated in this text.