2.

Where a travel authorisation has been refused, the applicant shall immediately receive a notification via the email service including: a clear statement that the travel authorisation has been refused and the travel authorisation application number; a reference to the ETIAS National Unit of the Member State responsible that refused the travel authorisation and its address; a statement of the grounds for refusal of the travel authorisation indicating the applicable grounds from those listed in Article 37(1) and (2) enabling the applicant to lodge an appeal; information on the right to lodge an appeal and the time limit for doing so; a link to the information referred to in Article 16(7) on the website; information on the procedures for exercising the rights under Articles 13 to 16 of Regulation (EC) No 45/2001 and Articles 15 to 18 of Regulation (EU) 2016/679; the contact details of the data protection officer of the European Border and Coast Guard Agency, of the European Data Protection Supervisor and of the national supervisory authority of the Member State responsible.

← art_38__para_1__point_k__text_1 · All articles · art_38__para_2__text_1 →

Source: EUR-Lex (Cellar) · retrieved 2026-11-14 · Text as adopted (Official Journal); later amendments are not incorporated in this text.