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Text with EEA relevance.
Regulation (EU) 2018/1724 of the European Parliament and of the Council of 2 October 2018 establishing a single digital gateway to provide access to information, to procedures and to assistance and problem-solving services and amending Regulation (EU) No 1024/2012 (Text with EEA relevance.) · European Union

H. Consumer rights 1. buying goods, digital content or services (including financial services) from another Member State, online or in person 2. holding a bank account in another Member State 3. connection to utilities, such as gas, electricity, water, household waste disposal, telecoms and the internet 4. payments, including credit transfers, delays in cross-border payments 5. consumer rights and guarantees related to buying goods and services, including procedures for consumer dispute resolution and compensation 6. safety and security of consumer products 7. renting a motor vehicle

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Source: EUR-Lex (Cellar) · retrieved 2026-10-29 · Text as adopted (Official Journal); later amendments are not incorporated in this text.