3.

The statistics collected in accordance with paragraphs 1 and 2 in relation to the information, procedures and assistance and problem-solving services to which the gateway links shall include the following data categories: data related to the number, origin and type of users of the gateway; data related to the user preferences and user journeys; data related to the usability, findability and quality of the information, procedures and assistance and problem-solving services. Those data shall be made available to the public in an open and commonly used, machine-readable format.

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Source: EUR-Lex (Cellar) · retrieved 2026-10-29 · Text as adopted (Official Journal); later amendments are not incorporated in this text.