(o)

the product shall comply with the following sector-specific requirements: self-service terminals: shall provide for text-to-speech technology; shall allow for the use of personal headsets; where a timed response is required, shall alert the user via more than one sensory channel; shall give the possibility to extend the time given; shall have an adequate contrast and tactilely discernible keys and controls when keys and controls are available; shall not require an accessibility feature to be activated in order to enable a user who needs the feature to turn it on; when the product uses audio or audible signals, it shall be compatible with assistive devices and technologies available at Union level, including hearing technologies such as hearing aids, telecoils, cochlear implants and assistive listening devices; e-readers shall provide for text-to-speech technology; consumer terminal equipment with interactive computing capability, used for the provision of electronic communications services: shall, when such products have text capability in addition to voice, provide for the handling of real time text and support high fidelity audio; shall, when they have video capabilities in addition to or in combination with text and voice, provide for the handling of total conversation including synchronised voice, real time text, and video with a resolution enabling sign language communication; shall ensure effective wireless coupling to hearing technologies; shall avoid interferences with assistive devices; consumer terminal equipment with interactive computing capability, used for accessing audio visual media services shall make available to persons with disabilities the accessibility components provided by the audiovisual media service provider, for user access, selection, control, and personalisation and for transmission to assistive devices.

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Source: EUR-Lex (Cellar) · retrieved 2026-10-29 · Text as adopted (Official Journal); later amendments are not incorporated in this text.