(i)

self-service terminals: shall provide for text-to-speech technology; shall allow for the use of personal headsets; where a timed response is required, shall alert the user via more than one sensory channel; shall give the possibility to extend the time given; shall have an adequate contrast and tactilely discernible keys and controls when keys and controls are available; shall not require an accessibility feature to be activated in order to enable a user who needs the feature to turn it on; when the product uses audio or audible signals, it shall be compatible with assistive devices and technologies available at Union level, including hearing technologies such as hearing aids, telecoils, cochlear implants and assistive listening devices;

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Source: EUR-Lex (Cellar) · retrieved 2026-10-29 · Text as adopted (Official Journal); later amendments are not incorporated in this text.