(a)
criteria related to one-off organisational costs to take into account in the assessment: costs related to additional human resources with accessibility expertise; costs related to training human resources and acquiring competences on accessibility; costs of development of a new process for including accessibility in the product development or service provision; costs related to development of guidance material on accessibility; one-off costs of understanding the legislation on accessibility;
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Source: EUR-Lex (Cellar) · retrieved 2026-10-29 · Text as adopted (Official Journal); later amendments are not incorporated in this text.