1.

The service provider shall include the information assessing how the service meets the accessibility requirements referred to in Article 4 in the general terms and conditions, or equivalent document. The information shall describe the applicable requirements and cover, as far as relevant for the assessment the design and the operation of the service. In addition to the consumer information requirements of Directive 2011/83/EU, the information shall, where applicable, contain the following elements: a general description of the service in accessible formats; descriptions and explanations necessary for the understanding of the operation of the service; a description of how the relevant accessibility requirements set out in Annex I are met by the service.

← INFORMATION ON SERVICES MEETING ACCESSIBILITY REQUIREMENTS · All articles · anx_V__cpt_1__point_1__text_1 →

Source: EUR-Lex (Cellar) · retrieved 2026-10-29 · Text as adopted (Official Journal); later amendments are not incorporated in this text.