1.
Member States shall establish, implement and periodically update adequate procedures in order to: check the compliance of services with the requirements of this Directive, including the assessment referred to in Article 14 for which Article 19(2) shall apply mutatis mutandis; follow up complaints or reports on issues relating to non-compliance of services with the accessibility requirements of this Directive; verify that the economic operator has taken the necessary corrective action.
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Source: EUR-Lex (Cellar) · retrieved 2026-10-29 · Text as adopted (Official Journal); later amendments are not incorporated in this text.