Article 3 › 1

Providers of online intermediation services shall ensure that their terms and conditions: (a) are drafted in plain and intelligible language; (b) are easily available to business users at all stages of their commercial relationship with the provider of online intermediation services, including in the pre-contractual stage; (c) set out the grounds for decisions to suspend or terminate or impose any other kind of restriction upon, in whole or in part, the provision of their online intermediation services to business users; (d) include information on any additional distribution channels and potential affiliate programmes through which providers of online intermediation services might market goods and services offered by business users; (e) include general information regarding the effects of the terms and conditions on the ownership and control of intellectual property rights of business users.

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Source: EUR-Lex CELLAR · retrieved 2026-08-27