lexiara

art_11__para_1

1. The CSIRTs shall comply with the following requirements: the CSIRTs shall ensure a high level of availability of their communication channels by avoiding single points of failure, and shall have several means for being contacted and for contacting others at all times; they shall clearly specify the communication channels and make them known to constituency and cooperative partners; the CSIRTs’ premises and the supporting information systems shall be located at secure sites; the CSIRTs shall be equipped with an appropriate system for managing and routing requests, in particular to facilitate effective and efficient handovers; the CSIRTs shall ensure the confidentiality and trustworthiness of their operations; the CSIRTs shall be adequately staffed to ensure availability of their services at all times and they shall ensure that their staff is trained appropriately; the CSIRTs shall be equipped with redundant systems and backup working space to ensure continuity of their services. The CSIRTs may participate in international cooperation networks.

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Source: EUR-Lex (Cellar) · retrieved 2026-10-27 · Text as adopted (Official Journal); later amendments are not incorporated in this text.