(e)

The repair and maintenance information referred to in point (a) shall contain the level of detail needed to be able to replace parts covered by points 1(a) and (b) and shall at least include: the unequivocal product identification; a disassembly map or exploded view; wiring and connection diagrams, as required for failure analysis; electronic board diagrams; a list of necessary repair and test equipment; technical manual of instructions for repair, including marking of the individual steps; diagnostic fault and error information (including manufacturer-specific codes, where applicable); component and diagnosis information (such as minimum and maximum theoretical values for measurements); instructions for software and firmware (including reset software); information on how to access data records of reported failure incidents stored on the device, where applicable, with theexception of personal identifiable information such as related to user behavior and location information; information on how to access professional repair, including the internet webpages, addresses and contact details of professional repairers registered in accordance with points 2 (a) and (b).

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Source: EUR-Lex (Cellar) · retrieved 2026-11-03 · Text as adopted (Official Journal); later amendments are not incorporated in this text.