(4)

Directive (EU) 2024/1799 of the European Parliament and of the Council of 13 June 2024 on common rules promoting the repair of goods and amending Regulation (EU) 2017/2394 and Directives (EU) 2019/771 and (EU) 2020/1828 (Text with EEA relevance) · European Union

in Article 14, paragraph 1 is replaced by the following: ‘1. Repairs or replacements shall be carried out: During repair, depending on the specificities of the relevant category of goods, in particular of the need of the consumer to have such goods permanently available, the seller may provide the consumer free of charge with a replacement good, including a refurbished good, on loan. The seller may provide, at the explicit request of the consumer, a refurbished good to fulfil his obligation to replace the good.’. free of charge; within a reasonable period of time from the moment the seller has been informed by the consumer about the lack of conformity; without any significant inconvenience to the consumer, taking into account the nature of the goods and the purpose for which the consumer required the goods.

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Source: EUR-Lex (Cellar) · retrieved 2026-10-12 · Text as adopted (Official Journal); later amendments are not incorporated in this text.