Article 11 › 2
PLD
By way of derogation from paragraph 1, point (c), an economic operator shall not be exempted from liability where the defectiveness of a product is due to any of the following, provided that it is within the manufacturer’s control: (a) a related service; (b) software, including software updates or upgrades; (c) a lack of software updates or upgrades necessary to maintain safety; (d) a substantial modification of the product.
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Source: EUR-Lex CELLAR · retrieved 2026-08-26