art_28__para_1

1. An online marketplace shall: for the purpose of complying with Article 31(1) of Regulation (EU) 2022/2065 of the European Parliament and of the Council (28), design and organise its online interface in such a way that allows economic operators to fulfil their obligations under Article 29(2) of this Regulation; establish a single contact point for direct communication with Member States’ competent national authorities in relation to compliance with this Regulation, which can be the same as the contact point referred to in Article 22(1) of Regulation (EU) 2023/988 or Article 11(1) of Regulation (EU) 2022/2065; give an appropriate answer to notices related to the notification of accidents and other incidents involving products received in accordance with Article 16 of Regulation (EU) 2022/2065; cooperate to ensure effective market surveillance measures, including by abstaining from putting in place obstacles to such measures; inform the competent national authorities of any action taken with regard to the non-compliance or suspected non-compliance of products covered by this Regulation; establish a regular and structured exchange of information regarding content that has been removed by online marketplaces at the request of competent national authorities;

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Source: EUR-Lex (Cellar) · retrieved 2026-10-17 · Text as adopted (Official Journal); later amendments are not incorporated in this text.