ntr51-C_2021525EN.01000101-E0051
COMMISSION NOTICE Guidance on the interpretation and application of Directive 2011/83/EU of the European Parliament and of the Council on consumer rights · European Union
(51) In July 2019, EU business organisations published a self-regulatory initiative ‘Recommendations for a better presentation of information to consumers’. It deals with the presentation of both mandatory consumer information and trader’s terms and conditions. In particular, it proposes a model (‘Consumer journey’) for providing consumer information at different stages of the transaction, including via graphical elements. Available at: https://ec.europa.eu/info/sites/info/files/sr_information_presentation.pdf.
Source: EUR-Lex (Cellar) · retrieved 2026-09-25 · Text as adopted (Official Journal); later amendments are not incorporated in this text.