sec_1_7_7__para__8
COMMISSION NOTICE Guidance on the interpretation and application of Directive 2011/83/EU of the European Parliament and of the Council on consumer rights · European Union
In these cases, the trader must inform the consumer about the cost of the voice call or SMS to the PRS number as this cost will constitute the ‘price’ for the contract concerned, in the meaning of Article 6(1)(e). Moreover, information about the cost using the means of distance communication above the ‘basic rate’ for concluding a contract is required under Article 6(1)(f) of the Directive. The interpretation of the ‘basic rate’ concept is further discussed in section 8.
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Source: EUR-Lex (Cellar) · retrieved 2026-09-25 · Text as adopted (Official Journal); later amendments are not incorporated in this text.