—
COMMISSION NOTICE Guidance on the interpretation and application of Directive 2011/83/EU of the European Parliament and of the Council on consumer rights · European Union
For example, a visit of the trader’s representative (technician) to the consumer’s residence to sell and install at the same time a piece of equipment or device will be an off-premises service contract, regardless of the fact that the consumer had previously requested (booked) such a visit after a personal visit to the trader’s shop.
← sec_2_1__para__6 · All articles · — →
Source: EUR-Lex (Cellar) · retrieved 2026-09-25 · Text as adopted (Official Journal); later amendments are not incorporated in this text.