sec_3_1_9__para
COMMISSION NOTICE Guidance on the interpretation and application of Directive 2011/83/EU of the European Parliament and of the Council on consumer rights · European Union
Since the trader’s failure to provide specific information required by the Directive leads to various sanctions provided under the Directive (in addition to sanctions that may apply under national laws), Article 6(9) contains a very important provision, which stipulates that with respect to distance and off-premises contracts ‘As regards compliance with the information requirements laid down in this Chapter, the burden of proof shall be on the trader’.
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Source: EUR-Lex (Cellar) · retrieved 2026-09-25 · Text as adopted (Official Journal); later amendments are not incorporated in this text.