sec_3_2_2_2__para__3

For example, as far as messaging applications are concerned, some of them allow the sender, such as the trader in the B2C context, to delete, also from the recipient’s device, either by default or manually, the messages that it has sent within a certain (short) timeframe after their delivery. Accordingly, these means of communication do not effectively enable the consumer to store the message received. The recipient might be able to save or back up his/her messages but this would require additional technical skills and knowledge that cannot be expected from the average consumer. Accordingly, an individual assessment for each messaging application will be needed to establish whether it complies with the set criteria, also taking into account the continuous development of these applications.

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Source: EUR-Lex (Cellar) · retrieved 2026-09-25 · Text as adopted (Official Journal); later amendments are not incorporated in this text.