sec_3_2_3__para__4
COMMISSION NOTICE Guidance on the interpretation and application of Directive 2011/83/EU of the European Parliament and of the Council on consumer rights · European Union
Under Article 6(6) for off-premises and distance contracts, the consumers do not have to bear any additional charges or costs of which they have not been informed by the trader. This reflects the obligation of the trader to inform the consumer of the full price, including all applicable taxes, duties, and additional charges, in particular any import VAT, customs duties, customs clearance etc. applicable to purchases from non-EU traders (84).
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Source: EUR-Lex (Cellar) · retrieved 2026-09-25 · Text as adopted (Official Journal); later amendments are not incorporated in this text.