sec_3_2_4__para
COMMISSION NOTICE Guidance on the interpretation and application of Directive 2011/83/EU of the European Parliament and of the Council on consumer rights · European Union
This information requirement is similar for on-premises and off-premises/distance contracts with the exception that for on-premises contracts, all the relevant information should be provided only ‘where applicable’, whereas for off-premises/distance contracts it should be provided in all cases, except for information on the trader’s complaint handling policy, which is only required ‘where applicable’.
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Source: EUR-Lex (Cellar) · retrieved 2026-09-25 · Text as adopted (Official Journal); later amendments are not incorporated in this text.