sec_3_2_6__para__10
COMMISSION NOTICE Guidance on the interpretation and application of Directive 2011/83/EU of the European Parliament and of the Council on consumer rights · European Union
The information about these after-sales benefits should in particular explain where the respective service will be carried out and who bears the cost of transport (if applicable). Wrong or deceptive information about after-sales benefits can amount to misleading practice under the UCPD. The UCPD prohibits ‘presenting rights given to consumers in law as a distinctive feature of the trader’s offer’ (see Article 6(1)(g) and point 10 of Annex I) (90).
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Source: EUR-Lex (Cellar) · retrieved 2026-09-25 · Text as adopted (Official Journal); later amendments are not incorporated in this text.