§3.3.3 Deposits and financial guarantees

Article 6(1) (q) where applicable, the existence and the conditions of deposits or other financial guarantees to be paid or provided by the consumer at the request of the trader; Deposits and financial guarantees are typical in rental contracts involving putting an object of value at the consumer’s disposal, such as car rental. As explained in Recital 33: ‘The trader should be obliged to inform the consumer in advance of any arrangement resulting in the consumer paying a deposit to the trader, including an arrangement whereby an amount is blocked on the consumer’s credit or debit card.’ — For example, the information on the conditions of the guarantee should in particular explain whether the amount in question will be blocked or debited from the consumer’s account and when and under what conditions it will be unblocked or reimbursed to the consumer.

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Source: EUR-Lex (Cellar) · retrieved 2026-09-07