3.4. Additional requirements for online marketplaces

COMMISSION NOTICE Guidance on the interpretation and application of Directive 2011/83/EU of the European Parliament and of the Council on consumer rights · European Union

Directive (EU) 2019/2161 amends both the CRD and the UCPD by introducing information obligations for ‘online marketplaces’. Online marketplaces are defined in Article 2(17) of the CRD (100). Directive (EU) 2019/2161 has added to the CRD a new Article 6a ‘Additional specific information requirements for contracts concluded on online marketplaces’. Article 6a starts with a general clause that sets out requirements regarding the accessibility of the information to be provided by the online marketplace – these formal requirements correspond to the existing ones in Article 6(1) and 8(1) for all distance contracts: The specific information obligations are provided in Article 6a(1). Point (a) requires transparency of ranking parameters, while the obligations in points (b), (c) and (d) require information about status of the other contracting party, the applicability of consumer rights and who is responsible for the performance of the contract.

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Source: EUR-Lex (Cellar) · retrieved 2026-09-25 · Text as adopted (Official Journal); later amendments are not incorporated in this text.