sec_3_4_4__para

COMMISSION NOTICE Guidance on the interpretation and application of Directive 2011/83/EU of the European Parliament and of the Council on consumer rights · European Union

Consumers using an online marketplace enter into contracts either with the provider of the marketplace or with the third party supplier for the supply of specific products offered on the marketplace. In addition, the consumer also has a (framework) contract with the provider of the online marketplace and the latter has contracts with the suppliers on the marketplace. These contracts regulate the terms of use of the marketplace service for the users, including the services that the marketplace offers to the consumer in relation to their contracts with the suppliers for specific products.

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Source: EUR-Lex (Cellar) · retrieved 2026-09-25 · Text as adopted (Official Journal); later amendments are not incorporated in this text.