sec_4_1__para__4

The Directive only applies to distance contracts concluded under an organised distance sales or service-provision scheme. For example, if a trader only exceptionally concludes a contract with a consumer by email or telephone, after being contacted by the consumer, such a contract should not be considered a distance contract under the Directive. However, it is not necessary that the trader puts in place a complex organisation, such as online interface, for distance sales. Also simpler arrangements, such as promoting the use of email or telephone for the conclusion of contracts with consumers would trigger the application of the CRD requirements.

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Source: EUR-Lex (Cellar) · retrieved 2026-09-25 · Text as adopted (Official Journal); later amendments are not incorporated in this text.