sec_4_2_3__para
COMMISSION NOTICE Guidance on the interpretation and application of Directive 2011/83/EU of the European Parliament and of the Council on consumer rights · European Union
Under Article 8(3), trading websites must inform consumers about delivery restrictions, including geographical ones, by offering easy to understand information, in a clearly visible manner. For example, this information should not solely be mentioned in the trader’s general terms and conditions or only on separate web pages that are not clearly labelled and that consumers are therefore not likely to access during their shopping session.
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Source: EUR-Lex (Cellar) · retrieved 2026-09-25 · Text as adopted (Official Journal); later amendments are not incorporated in this text.