sec_4_4__para__14
COMMISSION NOTICE Guidance on the interpretation and application of Directive 2011/83/EU of the European Parliament and of the Council on consumer rights · European Union
It should also be acknowledged that the trader is not in control of the confirmation e-mail’s transmission process. In light of this, the requirements of Article 8(7) are met if the confirmation email is sent immediately before the digital content is supplied, i.e., before the streaming or download starts.
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Source: EUR-Lex (Cellar) · retrieved 2026-09-25 · Text as adopted (Official Journal); later amendments are not incorporated in this text.