sec_4_4__para__8
COMMISSION NOTICE Guidance on the interpretation and application of Directive 2011/83/EU of the European Parliament and of the Council on consumer rights · European Union
As regards the timing of the confirmation Article 8(7) requires it to be sent ‘within a reasonable time after the conclusion of the distance contract’. In addition, the confirmation has to be provided at the latest at the time of the delivery of the goods or before the performance of the service begins.
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Source: EUR-Lex (Cellar) · retrieved 2026-09-25 · Text as adopted (Official Journal); later amendments are not incorporated in this text.