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COMMISSION NOTICE Guidance on the interpretation and application of Directive 2011/83/EU of the European Parliament and of the Council on consumer rights · European Union

‘Goods made to the consumer’s specifications’ are defined in Article 2 of the CRD as ‘non- prefabricated goods made on the basis of an individual choice of or decision by the consumer’. Recital 49 of the CRD refers to ‘tailor-made curtains’ as an example of goods made to the consumer’s specifications or which are clearly personalised.

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Source: EUR-Lex (Cellar) · retrieved 2026-09-25 · Text as adopted (Official Journal); later amendments are not incorporated in this text.