sec_5_12_3__para__2
COMMISSION NOTICE Guidance on the interpretation and application of Directive 2011/83/EU of the European Parliament and of the Council on consumer rights · European Union
The derogation does not necessarily mean complete non-application of the exception from the right of withdrawal. It can also consist of a modification of the existing exception to make it more favourable to the consumer whilst ensuring that it is proportionate (also with regard to the legitimate interests of the traders), non-discriminatory and justified on grounds of consumer protection.
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Source: EUR-Lex (Cellar) · retrieved 2026-09-25 · Text as adopted (Official Journal); later amendments are not incorporated in this text.