sec_5_1_1__para
COMMISSION NOTICE Guidance on the interpretation and application of Directive 2011/83/EU of the European Parliament and of the Council on consumer rights · European Union
Article 9 gives the consumer 14 days to withdraw from a distance or off-premises contract without giving any reason. For contracts concluded in the context of unsolicited visits by a trader to a consumer’s home or excursions organised by a trader with the aim or effect of promoting or selling products to consumers, Member States may extend the withdrawal period of 14 to 30 days. The application of the regulatory choices in case of unsolicited visits or excursions is discussed in section 5.9.
← doc__table__162 · All articles · sec_5_1_1__para__2 →
Source: EUR-Lex (Cellar) · retrieved 2026-09-25 · Text as adopted (Official Journal); later amendments are not incorporated in this text.