sec_5_1_1__para__3
COMMISSION NOTICE Guidance on the interpretation and application of Directive 2011/83/EU of the European Parliament and of the Council on consumer rights · European Union
Accordingly, ‘14 days’/‘30 days’, in this provision should mean 14 or, respectively, 30 calendar days, starting from the day following the day on which the relevant event occurs (i.e., the conclusion of the contract or delivery of goods):
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Source: EUR-Lex (Cellar) · retrieved 2026-09-25 · Text as adopted (Official Journal); later amendments are not incorporated in this text.