sec_5_1_2__para__5
COMMISSION NOTICE Guidance on the interpretation and application of Directive 2011/83/EU of the European Parliament and of the Council on consumer rights · European Union
As stated in Recital 40: ‘[…] the consumer should be able to exercise the right to withdraw before acquiring physical possession of the goods ’. Moreover, nothing prevents the consumer from refusing to take possession of the goods in this case:
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Source: EUR-Lex (Cellar) · retrieved 2026-09-25 · Text as adopted (Official Journal); later amendments are not incorporated in this text.