sec_5_5_2__para__3
COMMISSION NOTICE Guidance on the interpretation and application of Directive 2011/83/EU of the European Parliament and of the Council on consumer rights · European Union
This requirement is, accordingly, an exception from the general rule in Article 6(1)(i) requiring traders to inform the consumer about the cost of returning goods which ‘cannot normally be returned by post’ (see section 5.2).
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Source: EUR-Lex (Cellar) · retrieved 2026-09-25 · Text as adopted (Official Journal); later amendments are not incorporated in this text.