sec_5_5_3__para__10
COMMISSION NOTICE Guidance on the interpretation and application of Directive 2011/83/EU of the European Parliament and of the Council on consumer rights · European Union
Recital 46 states regarding the use of vouchers: ‘The reimbursement should not be made by voucher unless the consumer has used vouchers for the initial transaction or has expressly accepted them’.
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Source: EUR-Lex (Cellar) · retrieved 2026-09-25 · Text as adopted (Official Journal); later amendments are not incorporated in this text.