sec_5_5_4__para__16
COMMISSION NOTICE Guidance on the interpretation and application of Directive 2011/83/EU of the European Parliament and of the Council on consumer rights · European Union
Another consequence of failing to provide this notice under Article 10 of the Directive is that the withdrawal period is extended by up to 12 months. This means, that a consumer may withdraw from the contract after some considerable time, during which they have been effectively using the goods without bearing any liability for the resulting tear and wear (see also section 5.3 on the consequences of failure to inform consumers on the right of withdrawal).
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Source: EUR-Lex (Cellar) · retrieved 2026-09-25 · Text as adopted (Official Journal); later amendments are not incorporated in this text.