sec_5_6_1__para__11
COMMISSION NOTICE Guidance on the interpretation and application of Directive 2011/83/EU of the European Parliament and of the Council on consumer rights · European Union
For off-premises contract subject to Article 7(3), the requirement for ‘durable medium’ would be satisfied where the consumer’s request and acknowledgement is recorded on an instrument which enables the parties to store the information in a way accessible for future reference and which allows the unchanged reproduction (see section 4.4 for more information). In general, checking a box by the consumer on the order document is sufficient if the request and acknowledgment is adequately reproduced in the copy provided to the consumer.
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Source: EUR-Lex (Cellar) · retrieved 2026-09-25 · Text as adopted (Official Journal); later amendments are not incorporated in this text.